Cleaning Pet Stains 101

Oh no, not again! Don't get stuck with a bad pet stain and smell? Here's some great tips... [ < back ]

 

Follow a master plan First, determine which areas are soiled. Then clean those areas completely. As long as your pet can smell his personal scent, he'll continue to return to the "accident zone." And even if you can't smell traces of urine, your pet can, so you must be sure to remove (neutralize) that odor—this means following all the recommended cleaning steps. If you fail to completely clean the area, your re-training efforts will be useless. Once it's clean, make the accident zone unattractive and/or unavailable to your pet and the appropriate "bathroom" area attractive. Have your pet checked out by a veterinarian to rule out medical causes for the accident. When you are certain your pet is healthy, use positive reinforcement to re-train your cat or dog (or train your kitten or puppy) to eliminate in the proper place. There may have been a reason why your pet chose the wrong place to eliminate.

How to find the soiled area

This may seem obvious, but in some cases the spot will have dried invisibly and be hard to locate. Follow these steps:

• Use your nose to sniff out soiled areas.
• Examine the suspect area closely to catch hard-to-find soiling. You might want to use a black light (which you can purchase at a home-supply store) to discover even old urine stains. Turn out all of the lights in the room; use the black light to identify soiled areas, and lightly outline the areas with chalk.

How to clean carpeted areas and upholstery

For "new" stains (those that are still wet):

• Soak up as much of the urine as possible with a combination of newspaper and paper towels. The more fresh urine you can remove before it dries, especially from carpet, the easier it will be to remove the odor. Place a thick layer of paper towels on the wet spot, and cover that with a thick layer of newspaper. If possible, put newspaper under the soiled area as well. Stand on this padding for about a minute. Remove the padding, and repeat the process until the area is barely damp.
• If possible, put the fresh, urine-soaked paper towel in the area where it belongs—your cat's litter box or your dog's designated outdoor "bathroom area." This will help remind your pet that eliminating isn't a "bad" behavior as long as it's done in the right place.
• Rinse the "accident zone" thoroughly with clean, cool water. After rinsing, remove as much of the water as possible or contact DVA Carpet Cleaning to get the smell out completely.

For stains that have already set:

• Contact DVA Carpet Cleaning to remove heavy pet stains in carpeting. Our extracting/wet vac machines do the best job of forcing clean water through your carpet and then forcing the dirty water back out.
• Get a pet odor neutralizer once the area is really clean (available at pet supply stores). Be sure to read and follow the cleaner's directions for use, including testing the cleaner on a small, hidden portion of fabric first to be sure it doesn't stain.
• Avoid using steam cleanersto clean urine odors from carpet or upholstery. The heat will permanently set the stain and the odor by bonding the protein into any man-made fibers.
• Avoid using cleaning chemicals, especially those with strong odors such as ammonia or vinegar. From your pet's perspective, these don't effectively eliminate or cover the urine odor and may actually encourage your pet to reinforce the urine scent mark in that area.
• Neutralizing cleaners won't work until you've rinsed every trace of the old cleaner from the carpet if you've previously used cleaners or chemicals of any kind on the area. Even if you haven't used chemicals recently, any trace of a non-protein-based substance will weaken the effect of the enzymatic cleaner. The cleaner will use up its "energy" on the old cleaners, instead of on the protein stains you want removed.
• Your job will be more difficult if urine has soaked down into the padding underneath your carpet. In some cases, you may need to take the drastic step of removing and replacing that portion of the carpet and padding if our cleaning doesn't do the trick.